Shipping Policy

~Shipping Policy
  • Standard processing time is 1-3 days.
  • Lash orders have a processing time of 3-5 days and ship within 3-5 days.
  • Ready to ship units are delivered within 2-5 days (depending on your location).
  • Custom units take 3-5 days to be constructed and are delivered within 7-14 days of purchase.
  • During sales and holidays please allow 10-14 days for item to be shipped.
  • Customers have the option of paying for next day delivery. 
  • We only ship to billing addresses. All orders with different shipping address WILL BE refunded. We understand some customers may be college students, if that is you, email us before placing your order.
  • Orders are shipped out using USPS. If customer prefers a different shipping method please email prior to placing your order. After customer receives tracking number, SymphonyTresses is not responsible for any lost or stolen packages. In the event that a package is sent back due to an incorrect address, customer is expected to pay the re-delivery fee.
  • Orders are shipped out Monday through Friday. Saturdays during sales.